Trulience takes the privacy and security of your personal information very seriously. Trulience Limited and the entities listed as data controllers below (together referred to as "we" or "us") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998, the data controllers in respect of the websites listed below (the “Trulience Websites”) are as follows:
By visiting the Trulience Websites on desktop and mobile devices (collectively referred to as “our sites”) you are accepting and consenting to the practices described in this policy.
We may collect and process the following data about you:
We may use information held about you in the following ways:
We may share the personal data we hold about you to enable us to better understand your needs and run your accounts in the efficient way that you expect. Your personal data may also be used for customer modelling, statistical and trend analysis, with the aim of developing and improving our products and services.
We will never sell, trade, or rent your personal information to others however, we may share your information with selected third parties including:
When we send you an email, we may track whether you have opened that email and whether you have clicked any links it may contain. This helps us measure the performance of our email campaigns. We do this by including single pixel gifs, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.
The internet is an open medium and we cannot guarantee that any information you send to us by email or via our sites will not be intercepted or tampered with; any transmission is at your own risk. To help protect your personal data and minimise the risk of it being intercepted by unauthorised third parties our secure servers employ Secure Socket Layer v3 (SSL) or Transport Layer Security v1 (TLS) encryption when you submit information to us through our sites. This security is signified by the "https" and the padlock on the URL bar. Some older browsers do not allow the use of current SSL technology and we therefore recommend that you use an up-to-date browser. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies or how such websites collect and use your data. Please check these policies before you submit any personal data to these websites.
You have the right to request a copy of the personal information we hold about you. If you would like a copy of some or all of this information you may contact us by telephone or you may write to us at firstname.lastname@example.org.
If you have any queries regarding privacy issues, you can email us via email@example.com, write to us at Trulience, 136 George Street, London W1H 5LD or call us on +44 (0) 203 538 5358.